Shipping Rates and Delivery Information Free US Ground Shipping Everyday All Order Over $60

Free ground shipping applies to standard shipping within the 48 contiguous United States. Merchandise total must exceed $60.00 after any coupons, promotions, or discounts are applied. Free shipping excludes some over-sized item & bulky items. The items are rolling duffels, rolling briefcase, luggage, or any items have wheels.

*Cutoff time for all express service is 12:00 PM PST with clear payment before 12:00 PM. We will able to process your order on the same business day, and you should be able to receive the order by next business day. Please note the express service is not available for PO Box, APO, Hawaii, Alaska, and all international orders. The express service is not available for Saturday delivery.

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  • CONTINENTAL US

  • hawaii & alaska

  • InternationaL

  • UNDELIVERED &
    MISSING PACKAGES

Continental united states

Hawaii & Alaska

interNational

International Duty
All international orders are subject to duties, taxes and fees as determined by their local government. The customer is responsible for all duties and taxes. And sometimes, the packages are holding by custom duty.

 

Undelivered/missing packages

Lost / Stolen Packages
Please report lost / stolen packages to our customer care team immediately once you find out the package is lost or stolen so we can begin investigate the case for you. Normally, the case take at least 7 to 14 days for investigation.

Refused / Undeliverable Packages
If for some reason that your package is refused or undeliverable, you will be responsible charge additional $ 15.00 for UPS package and $ 7.00 for USPS packages. Please make sure you provide us a correct address when you place the order.

Change Of Address
If you need to change the shipping address or the address was entered wrong after the package has been shipped, please note there will be $ 15.00 fee for re-route the order. And the option is only available for UPS service.